GRATEFUL PATIENT Testimonial — Stephen and Beth McParland

When Stephen McParland realized he was going to require surgery, his  immediate reaction about North Hawaii Community Hospital (NHCH) was, “it’s a small hospital; it can’t be that good.”  He and his wife Beth considered Oahu as a possible alternative, but it meant travel and Beth staying in a hotel. 

Having had several experiences with major metropolitan hospitals in Boston, the McParlands   were concerned that NHCH would not have the depth of a teaching hospital.  But after getting to know Dr. Wong, and the close follow through that he exhibited on all questions and concerns raised, they became very comfortable. . By the time the procedure was scheduled, Stephen and Beth had complete confidence in Dr. Wong and NHCH.

The procedure was a success, as was Stephen’s recovery time in the hospital.  The McParlands both appreciate the NHCH facility.  He says, “Nobody heals in a hospital.  But fresh air helps, as compared to being sequestered in a sterile room.  It’s not a high rise in a big city; you have fresh air and every room opens to greenery.  It is a  comfortable place to get up and walk around.”  Beth adds, “It doesn’t feel like a hospital.” 

And the nursing care?  Stephen says, “The care speaks for itself.”  “The nursing staff is fabulous.  Everyone greets you with a smile and is so attentive.”  And comparing the nursing care to a hospital in Boston, he shares, “While they may have more physicians, the after care in Boston wasn’t near what I received at NHCH.”